Privacy Policy

Arch Customs ("we," "us," or "our") operates this website and the service request form found on it. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you submit our Service Request Form, we collect the information you provide, which may include:

• Your name, phone number, and email address
• Your motorcycle's year, make, model, and mileage
• A description of the service or repair you're requesting
• Your preferred drop-off date, if provided

We do not use cookies for tracking or advertising, and we do not use any third-party analytics on this site.

How We Use Your Information

We use the information you submit solely to:

• Contact you to confirm and schedule your service appointment
• Prepare for your bike's visit to our shop
• Respond to questions you send us

How We Protect Your Information

Service request submissions are stored in our secure internal system and are only accessible to Arch Customs staff. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Retention

We retain service request submissions for as long as reasonably necessary for shop records and customer service purposes.

Your Rights

You can ask us to review, correct, or delete the information we hold about you at any time by contacting us using the details below.

Contact Us

If you have questions about this Privacy Policy, contact us at [email protected] or (902) 755-6532.